Frequently asked questions
General
What is Lola?
How is Lola different from ChatGPT or other AI products?
How is Lola different from Booking.com or other travel sites?
Does Lola work for things other than travel?
Who builds Lola?
Why did Booking Holdings build Lola?
Membership
What does the free tier include?
What do paid tiers add?
How does the math work on Insider Plus?
Can I switch tiers?
Do you offer family or business plans?
Prices & booking
Are the prices Lola shows me real?
Can I cancel a booking made through Lola?
Can Lola book international travel?
Does Lola share my information with anyone?
Accessing Lola
When does Lola open to members?
How does the waitlist work?