Lola Agent LLC (“Lola”, “we”, “us” or “our”) is a discovery, recommendation, reservation and booking platform primarily for travel, restaurants, experiences and activities. 
Please read these Terms of Use (the “Terms”) carefully as they contain important information about your use of Lola across our websites, mobile applications, AI assistants, messaging platform plug-ins, and voice/chat features (collectively, the “Service”).
The terms “Member,” “you,” or “your” mean any individual who interacts with or utilizes the Service, regardless of whether an account is registered.

BY ACCESSING OR USING THE SERVICE, YOU ACCEPT THESE TERMS AND YOU REPRESENT THAT YOU HAVE THE AUTHORITY AND CAPACITY TO ACCEPT AND ENTER INTO THESE TERMS ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT. YOU MAY NOT ACCESS OR USE THE SERVICE OR ACCEPT THE TERMS IF YOU ARE NOT AT LEAST 18 YEARS OLD. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, PLEASE DO NOT ACCESS OR USE THE SERVICE.

ADDITIONALLY, SECTION 10 (ARBITRATION AGREEMENT) OF THESE TERMS CONTAINS A MANDATORY ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT APPLIES TO ALL CLAIMS BROUGHT AGAINST US (INCLUDING OUR AFFILIATES, PARENTS AND SUBSIDIARIES) IN THE UNITED STATES (AND ELSEWHERE, IF APPLICABLE). THIS MEANS THAT YOU AGREE TO SUBMIT ANY DISPUTE RELATED TO THE USE OF OUR SERVICE, OR THESE TERMS TO BINDING ARBITRATION RATHER THAN PROCEEDING IN COURT. YOU MAY OPT OUT OF THE MANDATORY ARBITRATION AGREEMENT ONLY BY FOLLOWING THE PROCEDURES BELOW.